Jason’s Story
Sometimes the biggest changes in retirement planning come from the unexpected. In June, it happened when she discovered she still had her old SERPs pension. She had contracted out many years ago and, over time, it simply slipped her mind.
Because we had previously helped her set up her main annuity and manage her private pension, she said returning for advice on this newly rediscovered pot felt like the obvious next step.

Before speaking to My Pension Expert again, June had already taken her 25% tax-free lump sum and arranged an annuity that provided her with a reliable monthly income. But she knew she wasn’t particularly confident with financial matters and wanted reassurance that this additional pension would be handled in the best way for her circumstances.
What she needed was clear, tailored advice and a chance to discuss the pros and cons of each option in detail.
After several in‑depth conversations with her adviser, June decided to take the investment route with her newly found pension. It was the approach that made the most sense for her situation.
She still had a healthy amount left from her previous tax‑free lump sum, along with her monthly annuity income. Importantly, she could still access the 25% tax‑free element of this pension when needed in the future, giving her flexibility and control.
For June, the investment option wasn’t just about potential growth; it was about ensuring her pension wasn’t sitting in a savings account, slowly losing value. She wanted it to work harder, support her long-term plans, and, ideally, generate more for her future. She now feels reassured knowing that her money is being managed with a clear purpose, rather than dwindling away over time.
June describes her advisers as extremely knowledgeable and easy to understand, something she particularly appreciated because finances aren’t her natural comfort zone. Everything was explained patiently and clearly, without jargon or pressure.
“They know their stuff” she says, and that advice helped her feel confident in the decisions she was making.
June wouldn’t hesitate to recommend us to others looking for help with their retirement planning. What stood out to her was the level of detail, the personalised recommendations based on her own circumstances, and the team’s presentation of options without ever being pushy.
It was advice she could trust, and a process that felt centred around her needs.
“Definitely seek advice from a pension expert and talk through every option available.”
Even if you think you understand your pensions, having professional support makes it far easier to make decisions with confidence.
Get in touch with us today for a no‑obligation consultation.