Frequently Asked Questions

How do I know I can trust My Pension Expert?

The decisions you make regarding your pension income are among the most important you will make in your lifetime. With that, we understand that you need to be sure that the advice you receive is honest and can be trusted.

My Pension Expert is authorised and regulated by the Financial Conduct Authority and can be found on the FCA register No. 579999. Our FCA status means that you can be assured that the advice you receive is in your best interest.

Aside from being regulated, My Pension Expert is rated 5 stars ‘Excellent’ by our clients on the independent review website Trustpilot.

Can I combine all my pension plans?

Yes. You can transfer your pensions into one place. If you have multiple pension plans and are considering combining them, we recommend you speak to an adviser before doing so. This will ensure you’re doing the right thing for your personal situation and My Pension Expert will check each individual pension plan to make sure there are no penalties for doing so.

Are there any charges or penalties for transferring my pension to another provider?

This will depend on the type of pension(s) that you currently have, My Pension Expert will always complete checks on your current plans to take a close look at the benefits they offer. By doing this you can be reassured that you will not lose any valuable benefits by transferring away from it and to make sure there are no penalties for doing so.

Clients who take our advice and subsequently set up a retirement income product will be charged an advice fee for the service. The fee is taken from the pension pot itself on transfer and is not payable direct. As an advised service we will only recommend a transfer where it places you in a better position, even after our fee.

What happens to my pension when I die?

Depending on the type of pension you have, and whether you have started to take an income depends on how it is taxed or distributed when you die. Each pension plan gives you the option of adding a death benefit into the plan to protect your loved ones.

Do I have to take my pension now?

Pensions are open-ended arrangements so, in theory, you do not have to take the money from your pension. Really you need to think about why you require the funds and whether delaying your pension could mean that you lose out. By taking independent advice from My Pension Expert you can be sure that any decision you make is the right one for you.